Terms and Conditions

We’re happy to see you visiting our website hope you find the desired product and enjoy the memory. When we say ‘we’, ‘us’ or ‘MaaCrystals.Pvt.Ltd’ it’s because that’s who we are and we own and run the MaaCrystals.Pvt.Ltd related websites and services through net or from physical locations. MaaCrystals.Pvt.Ltd’s is an importer, exporter, trader with retail, internet presence online with custom gifts and more. We help many around the world to get creative and make their own custom gifts online for various social and corporate occasions . When you create an account and accept these terms you become a member of our community. You will have an MaaCrystals.Pvt.Ltd customer account that will allow you to buy and sell items like the ones found on the MaaCrystals.Pvt.Ltd in stores or on online sites. If you are not a regular customer you can also buy items on MaaCrystals.Pvt.Ltd website as a Guest.

The MaaCrystals.Pvt.Ltd website is a online platform that allow members and guests to buy and sell customer gifts and more. On MaaCrystals.Pvt.Ltd website, buyers and sellers transact with the company and with each other that our site enlists as  suppliers to allow the transactions to happen. If you have an MaaCrystals.Pvt.Ltd customer or dealer  account, any transactions are logged on your member’s statement, which records the payments made by you to MaaCrystals.Pvt.Ltd as a buyer, and also by buyers via MaaCrystals.Pvt.Ltd to you from a third party supplier. If you buy items as a Guest, then you will be emailed details of those transactions and payments. The items on MaaCrystals.Pvt.Ltd Market are owned by the third party suppliers and some by us. The items on MaaCrystals.Pvt.Ltd are uploaded at the direction of the suppliers and also the items the company imports or makes. We provide the platform as a service for those products that we do not take ownership of those items and also for the items that are made and owned by us as we are customizing them while the original products are supplied by 3rd party. During your time with us you agree to follow the terms and regulations that are specific rules outlined for any or all transactions that occur online or transactions that trigger online where deliveries have physical locations for distribution, so please read and understand them. If you don’t accept the terms it will be unfortunate as we lose a prospective buyer, but you will need to leave because your presence on and use of the MaaCrystals.Pvt.Ltd sites is conditional on your acceptance to be bound by these terms,

You can access MaaCrystals.Pvt.Ltd Websites via internet  or online partnering sites either as our suppliers, dealers or payment gateways and site that advertise us. The products offered on MaaCrystals.Pvt.Ltd Websites are subject to same terms and conditions and when included with those partnering channels and will includes the terms and conditions that are hosted by those third party sites.: When browsing the sites you agree to follow our guidelines or instructions and keep in mind that these terms apply to any use of our MaaCrystals.Pvt.Ltd web site whether or not you’re a member. You need to be 18 years or over to become a member or dealer. If you’re under 18 you will need to get a parent or guardian to buy items as a Guest or use the account of a parent or legal guardian who is at least 18 years of age, with their permission, and this adult will be responsible for all your activities.


Membership with MaaCrystals.Pvt.Ltd: Membership is free. When you become a member you get an MaaCrystals.Pvt.Ltd subscriber account that is accessible from our MaaCrystals.Pvt.Ltd site. Your membership will allow you to ‘buy’ and apply for  dealership, Franchise-trader or a reseller for the items that are supplied by us or our third parties via our website or physical store locations. Membership may open up the opportunity to apply and request a dealership or reseller arrangement, but that is at not guaranteed and it rests with the final discretion of MaaCrystal.Pvt.Ltd either to appoint or not to appoint one as a dealer, franchise-trader or reseller.   You may also qualify for bulk discounts, and special prices if you are a member in good standing and a registered member of our dealer, trader or reseller network. You may purchase an item from any of our MaaCrystals.Pvt.Ltd site as a Guest. Unless otherwise stated, these terms and conditions apply to Guests in the same way they apply to buyers who have an MaaCrystals.Pvt.Ltd subscriber account. Guests don’t receive an MaaCrystals.Pvt.Ltd account, but can of course register for one at any time. If you buy items as a Guest, your access to our bulk discounts or special prices will be limited.You promise that information you give us is true, accurate and complete and, if you sign up for subscribing to MaaCrystals.Pvt.Ltd account, that you will keep your account information up-to-date (including a current email address). Your membership is not transferrable, that means you cannot sell your account.

You are responsible for any use of the MaaCrystals.Pvt.Ltd site including any activity that occurs in conjunction with your username and password, if you have an MaaCrystals.Pvt.Ltd account keep your password secure and don’t let any other person use your username or password. If you realise there’s any unauthorized use of your password or any breach of security you need to let us know immediately. It is important that you understand your responsibilities as a member of our community so please take the time to review this section and the MaaCrystals.Pvt.Ltd Terms and Conditions carefully and understand these matters.

Responsible Use of the Site: You may use the Site for lawful purposes and in accordance with these Terms. No other use is permitted. Without limiting the foregoing, you may not use the Site: (a) for any purpose that is unlawful or prohibited by these Terms; (b) to cause harm or damage to any person or entity; (c) to interfere with the proper operation of the Site; or (d) to upload, post or transmit any material that violates any law, infringes on the rights of any third party or contains defamatory, libelous, abusive, obscene or otherwise objectionable material (as determined by Carter’s in its sole discretion). TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS MAACRYSTAL PVT.LTD AND ITS PARENTS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, FRANCHISEES, AGENTS, LICENSORS, BUSINESS ASSOCIATES, AND SUPPLIERS FROM AND AGAINST ANY ACTUAL OR THREATENED CLAIMS, ACTIONS OR DEMANDS, LIABILITIES AND SETTLEMENTS (INCLUDING, WITHOUT LIMITATION, REASONABLE LEGAL AND ACCOUNTING FEES) RESULTING (OR ALLEGED TO RESULT) FROM YOUR USE OF THE SITE IN ANY MANNER THAT VIOLATES OR IS ALLEGED TO VIOLATE APPLICABLE LAW OR THESE TERMS.

You understand and agree that: (a) the Site may change from time to time without notice to you and that any new feature that augments, enhances, or modifies the current Site is subject to these Terms ; (b) we may decline to provide access to the Site or stop (permanently or temporarily) providing the Site (or any feature, program or content within the Site) to you or other users at our sole discretion, without notice or liability to you; and (c) if we disable access to your account, you may be prevented from accessing the Site, your account details, or any files or other content which are contained in your account.

What you’re buying: When you buy an item, you acquire the right to own that item. Items are subject to specific terms of use. Different Categories and product types are available for you to choose when you wish to select an item. It’s your responsibility to choose the correct product for use.  Registered users or gusts can choose an item of their choice, this will be identified on the item page.  These items are supported for delivery and any questions related to transaction by the subscriber or guest will be to the extent of delivery and if the product is ready or not for supply. Due to the nature of custom products we cannot make refund or accept returns so make sure proper details are furnished and proper photographs are supplied while making the purchase. As to the arts and crafts due to the nature of product utmost care will be exercised but damages to the product in transit or by courier is not our responsibility. In specific cases and case by case basis certain products may be rectified and they are purely at the discretion of the company. To learn more about item support, like what items are covered, what support is provide, the support period and options for repair, please send an email to our contact us link. Note that this will not guarantee any refunds or replacements but will help you to get a understanding of our support system. In addition to the use of the platform, when you ‘buy’ an item you also receive buyer services from MaaCrystals.Pvt.Ltd. During the day our support services team will be available via email from 8am in the morning till 7pm in the evening and will address issues related to product purchase, item prices, details related to delivery schedule, product availability.

The total price for an item on MaaCrystals.Pvt.Ltd product or service is made up of:

  1. Product/service price: The product or service price is made up of the derived sale or service price.
  2. Sales Tax: It is the tax that needed for the sale to complete.
  3. Delivery/courier fee: All  transactions on MaaCrystals.Pvt.Ltd are subjected to delivery cost and will be added in addition to the above costs.
  4. Taxes: Some transactions on MaaCrystals.Pvt.Ltd Market may be subject to tax that may be added to the price. as per government norms.
  5. The final sale price is derived adding all the above.
  1. The prices offered on this Site and in our retail stores may differ because the Site and stores may choose to offer items at different prices or may run different promotional events at different times. For this reason, prices and promotions (e.g., promotion codes or free shipping or discounts) offered on this Site may not always apply in stores, and store prices and promotions (e.g., coupons or additional discounts) may not always apply on this Site, unless otherwise stated.
  2. Price comparisons are made to the Manufacturer’s Suggested Retail Price (“MSRP”). MSRP is an estimate of the price at or above which these items have been offered or sold by us or retailers in the trade area. Actual sales may not have been made at MSRP in all trade areas, and the MSRP price may not represent the average or prevailing market price at any particular time. Given the custom nature and scale of our offerings, our products may not be sold at MSRP in all locations. Because the MSRP may vary from retail prices in your area, you may want to make a comparison for yourself by checking the prices of other internet or local retailers prior to making a purchase. Percentage reductions are off of MSRP, except where noted.

If you have an MaaCrystals.Pvt.Ltd Market account, you can make payments in one of two ways: you can ‘Buy online’ or you can buy MaaCrystals.Pvt.Ltd  via a bank deposit and submit the receipt to  MaaCrystals.Pvt.Ltd or can go to the local dealer and place the order if you areas has one. When you buy online you will be redirected to a payment gateway/method provider. When you buy an MaaCrystals.Pvt.Ltd Market item you’re doing so on the following terms:

  1. you warrant to us and the product or service that you have purchased has been carefully considered for the suitability of your needs and that you have chosen appropriately.
  2. you agree that once the order is placed it cannot be canceled and  no refund will be provided under any circumstances for such orders.
  3. we and the 3rd party supplier do not promise that any particular item will continue to be available on MaaCrystals.Pvt.Ltd as the models will keep changing. Your relevant details may be provided to the 3rd party suppliers for the items ordered to facilitate the transaction if the product is not with Maacrystal pvt ltd for supply.
  4. Transaction limits will apply for online purchases.
  5. We have the right to enforce against you for all the products purchased if we consider that products are not used as per norms.

It is important that you understand the terms on which you are making a purchase. Please take the time to review this section carefully.

Liability and indemnity – between us and buyers

We provide the MaaCrystals.Pvt.Ltd websites the platform services and the items/services on the MaaCrystals.Pvt.Ltd Market sites. You indemnify us against all losses, costs (including legal costs on a full indemnity basis), expenses, demands or liability that we incur arising out of, or in connection with, a third party claim against us relating to your use of MaaCrystals.Pvt.Ltd website or retail trade areas. If you are a buyer, you agree that we are not responsible for, and you release us from all and any liability arising out of or in connection with:

  1. the items on MaaCrystals.Pvt.Ltd website;
  2. information provided by us or 3rd party providers about  items (including on any item page); and
  3. your use of items from MaaCrystals.Pvt.Ltd website or retail trade area.

Our liability to you in connection with MaaCrystals.Pvt.Ltd Market or these terms, in contract, tort (including negligence) or otherwise, is limited as follows:

  1. we exclude liability for any of these things incurred by you: loss of revenue, loss of profit, loss of goodwill, loss of customers, loss of capital, damage to reputation, loss in connection with any other contract, loss of data, or indirect, consequential or special loss, damage or expense; and;
  2. our total liability to you is limited to the maximum of  INR 1000 (one thousand rupees) only.

Visitors assume all responsibility and risk with respect to their use of the Site to the fullest extent permitted by applicable law, Maacrystal pvt.ltd disclaims all warranties, representations and endorsements, express or implied, with regard to information accessed from or via the Site, including but not limited to all express and implied warranties, such as warranty of title, merchantability, non-infringement and fitness for a particular purpose. Maacrystal pvt.ltd does not warrant that the Site is free of computer viruses, bugs or other harmful components. Maacrystal pvt.ltd does not warrant that the functions contained in the material will be interrupted or error-free or that errors will be detected or corrected. Maacrystal pvt.ltd does not assume any liability or responsibility for the accuracy, completeness, reliability or usefulness of the information disclosed or accessed through the Site.

Maacrystal pvt.ltd does not have any duty to update the Site or modify its Content or Code, and Maacrystal pvt.ltd shall not be liable for its failure to update such information. It is your responsibility to verify any information contained in the Site before relying upon it.IN NO EVENT SHALL Maacrystal pvt.ltd BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF WHATEVER KIND RESULTING FROM WHATEVER CAUSE, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, WHETHER IN AN ACTION UNDER THEORIES OF CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATING TO THE USE OR PERFORMANCE OF THE INFORMATION ON, OR ACCESSED THROUGH, THE SITE. Maacrystal pvt.ltd reserves the right to withdraw access to the Site and revise the services and products described in the Site at any time without notice. These Terms constitute the entire agreement between you and These Terms constitute the entire agreement between you and Maacrystal pvt.ltd with respect to the use of this Site. The failure of Maacrystal pvt.ltd to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. Initial Dispute Resolution. We are available by email to address any concerns you may have regarding your use of the Site. Most concerns may be quickly resolved in this manner.

The parties shall use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration. Please see “How to contact us?” below for more information on how to reach out to us. At any point of time this agreement clearly defines and limits the liability of Maacrystal pvt.ltd in the event of a legal course or arbitration to the extent of the one-time purchase price of the products bought on Maacrystal pvt.ltd website or retail location by the subscriber/retailer/guest  and in no condition accepts other liability or class action law suits expressly or implied. Even the acceptance of liability is at the discretion of Maacrystal pvt ltd . The purchaser/buyer/agent and all who are transacting products and services of Maacrystal pvt.ltd absolves Maacrystal pvt ltd from all types of liabilities and tort or any other legal implications

We may, at our expense, assume the exclusive defense and control of any matter you indemnify us against, and if so you agree to cooperate with us.

We may change these terms at any time and, if we make changes, we will take reasonable steps to let our community know about the changes. You can also keep track of whether changes have been made to our terms by referring to the version and effective date at the footer of the terms. You can close your subscriber or dealer Account and terminate your agreement with us at any time if you do not agree to the changes. However, if you continue to use MaaCrystals.Pvt.Ltd Market sites after the changes are made, then you will be agreeing to the changes.